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Why SERVPRO? Known for Our Extensive Inventory of Tools and Years of Expertise

12/26/2019 (Permalink)

Grey carpet with hand prints show it is wet SERVPRO has the right touch to remove excess water from the carpet in any home.

Weighted Extraction Units for Saturated Morristown Flooring

Choosing professional restoration for your damaged Morristown home might not always be the easiest decision, despite our extensive inventory of recovery tools and years of expertise. For water loss incidents, many homeowners mistakenly believe that the damage is only as bad as they can see, and neglect moisture and dampness in the padding and subflooring beneath carpets. These materials can become a breeding ground for microbial threats

One of the ways that our restoration team gets set apart from other options in the area is the tools we have for tasks like water removal in Morristown homes. For regions like carpeted floors, our professionals arrive with several weighted extraction units to remove moisture from both the carpet material and the padding below. Choosing among the types available depends on the area needing attention and sometimes even the saturation level of these materials. 

There are two main types of deep extraction tools available to get attached to wet vacuums and extraction units. 

Self-Propelled Extraction Tools 

These units are among the most advanced in weighted extractors as they feature an independent motor that can move the entire tool throughout the damaged area at a consistent rate. Because of their weight, these units pass over carpeted areas and squeeze the padding and carpet together, forcing moisture to the surface. These machines have an intake hose to move the surfaced moisture to the extraction unit for disposal.

Stationary Units

These vary in sizes up to 200 square inches. Much like the motorized options, these pads feature an intake hose to move displaced water through the extractor and to the drainage point. While these units involve more movement and placement than the propelled versions, these are ideal for situations where space and accessibility for self-propelled units are limited. 

Removing moisture from the carpets of your home can be more complicated than it seems, especially for homeowners who do not have the sophisticated tools available to our SERVPRO of Hamblen County team. No matter how we can help, from extraction to more intricate restoration practices, give our professionals a call at (423) 318-6733. 

For more about Morristown, click here.

We Follow Proper Steps To Ensure Your Morristown Fire Damage Is Restored Efficiently

12/23/2019 (Permalink)

Our shelves in our warehouse stocked with equipment ready for any size disaster We are ready for whatever happens! We are always here to help! We have equipment for any size disaster and are available day or night.

Emergency Services for Your Morristown Restaurant After a Fire

In the food and beverage industry, any disaster could have a dramatic effect on the customers that you serve in your Morristown restaurant. As expected as the occasional kitchen fire might be for your staff to manage, more widespread disasters can have more severe effects that envelop the dining area. Knowing how to address these concerns quickly can ensure that the break from serving customers is a short one.  

Understanding the necessary cleaning and recovery of fire damage to Morristown restaurants begins with learning how the fire originated and what materials were burned during its migration from one space to another. Threats like soot and other airborne contaminants can become amplified with the combustion of woods, plastics, and other fuels. The conditions of the property get assessed when our SERVPRO professionals arrive to begin necessary emergency services.

Debris Removal 

One of the most important steps that our professionals can take when we reach your fire-damaged property is to begin debris removal. Charred remnants and ash left on the flooring after a structure fire can become a catalyst for noxious odors and other threats. An effective removal limits these migrating conditions, which can better protect spaces like the dining area from requiring even more intricate restoration to be habitable again.


Much like you need to remove the odors present in the food preparation area, smoke and its scent can travel out from this combustion point. When it reaches areas like the dining hall, carpeting, wood furniture, tablecloths, and other porous materials are susceptible to these odors becoming trapped as the heat dies down, and the higher smoke concentrations dissipate in the air.


Protecting your investments often means more than just securing firefighting teams and restoration after that. Our SERVPRO technicians take steps to protect what matters most to your business by removing contents and furniture that could become irreparably damaged by migrating effects. Furniture and fabrics are among the most popular choices, as they can also benefit from the use of an ozone chamber deodorization in our nearby facility

You might not ever wholly avoid the possibilities of fire losses, but you can choose whom you trust to get your doors back open quickly. Give our SERVPRO of Hamblen County team a call today at (423) 318-6733.

See more about Morristown.

Prepare for Rainy Season with Ground Water Removal Services Here in Alpha

12/9/2019 (Permalink)

Outside a the back of a house dark brown floodwater is halfway up the basement door When groundwater floods the basement, stay out! There may be contamination from sewage, pesticides, and other dangerous pollutants.

Prepare for Rainy Season with Ground Water Removal Services Here in Alpha

Periods of heavy rainfall can raise the water levels in your area. Cities built within lower ground-levels form a geological basin for where these rising water levels fill. We refer to the process as groundwater flooding, and it usually affects basements and crawl spaces but can also cause significant damages to ground level rooms. Often, the sheer volume of water makes it near impossible for homeowners to clear themselves. Also, groundwaters are considered blackwater emergencies due to their high capacity for contamination.

Locally operated groundwater removal firms in Alpha are on red alert during the wetter periods of the year. Our rapid response teams can arrive quickly to your property and begin the process of removing high-volume standing water. As a homeowner, you can start mitigation by removing contents from the ground-levels of your home, only if it is safe to do so. This process can help to save some possessions, although areas with heavy flooding should be avoided.

The process of removing groundwater flooding begins using pumps. These high-powered and fully submersible equipment can draw gallons of liquid out of your property every hour. Our machines are fully waterproof and agile enough to enter difficult to reach areas like crawlspaces. SERVPRO technicians are trained to think on their feet. In situations where spaces are too small for pumping equipment, we can attach smaller hoses onto existing equipment to access them.

Disinfecting the area is essential in dealing with groundwater removal. Pathogens can be present in blackwater or flood-related issues, which is why killing bacteria and other microbes are crucial. Solid waste can be shoveled into double sealed bags and taken to an appropriate waste disposal facility. During service, SERVPRO technicians may cordon off or create physical barriers to prevent the spread of floodwaters and cross-contamination.

Property floods are among the most challenging aspects of homeownership. SERVPRO works with third parties and customers to ensure that there is a minimum inconvenience caused during service.

Preparation is everything when it comes to groundwater flood issues. Contact SERVPRO of Hamblen County at (423) 318-6733.

Learn more about Alpha by clicking here.

How Fire Damages Upholstery and Furniture in Morristown

11/25/2019 (Permalink)

fire damaged foyer Smoke and soot travel and cause fire damage to furniture far from the flame. SERVPRO has the expertise to restore your furniture!

Repairing Upholstery and Furniture after Fire Damage in Morristown

Just as hot soot and ash rises during a fire, they sink once the temperature and pressure levels have returned to normal. You may find that your property shows the most severe signs of soiling on the ceiling. However, as time passes, loose soot may drop onto the upholstery below.  Should firefighters use water, then wet upholstery can quickly absorb or bond with soot particles. These can be challenging for even a qualified restoration technician as there are many factors, including dyes, staining, water-marking, and shrinkage, to take into account. Furthermore, some cleaning solutions may damage if applied to the wrong upholstery.

Your home can require fire damage restoration in Morristown regardless of how big or how small the incident. SERVPRO provides honest, local fire and smoke damage restoration technicians (FRST) to help with the removal of soiling and protection of your contents during the cleaning process. We always conduct a pre-test of the materials used in furnishings, upholstery, and the fire damage soiling on these items before starting work. Doing a pre-test allows us to create a tailored game plan for the restoration of your home and contents.

Upholstery cleaning can take place on any furniture that can handle wet-cleaning without sustaining further damages. We generally place these items onto a drop-cloth to prevent the cleaning solution from contacting other areas of the home. To prep your furniture, we apply a velvet epilator to the surface of the furniture and carry out light vacuuming. At the bare stage, epilating upholstery can help to loosen soils while light vacuuming can remove them.

Washing upholstery is a three-step procedure covering washing, rinsing, and drying. SERVPRO can begin by applying a shampoo solution to the furniture cleaning cushions first before moving onto the area. Using an upholstery tool, we can then rinse the fabric before returning to the legs, front, and back of the furniture. We can see then epilate the surface again to increase drying times and, in some cases, apply a dry powder emulsifier to complete the job.

We are experts at restoring, not replacing furniture. Contact SERVPRO of Hamblen County at (423) 318-6733.

More about Morristown.

Some Advantages of Working With an Experienced Water Damage Remediation Company in Morristown

11/22/2019 (Permalink)

rendering of a water damaged home When your home is facing water damage, you may feel like it’s floating away. Contact SERVPRO for water removal efforts.

The Pros and Cons of Extractor Trucks for Morristown Homes

Having the right extraction tools for substantial water loss incidents affecting Morristown homes is a vital service to offer customers. Choosing professional restoration for many homeowners is already a difficult choice, but with the right tools and equipment from the beginning of a recovery effort, it can prove to be an efficient and cost-effective decision.

Our SERVPRO team has many tiers of extraction equipment to make water removal for Morristown properties as fast as possible. While in many situations, the best solution is the electric portable submersible pumps and light wands, we also have much stronger vacuum units affixed to tank trucks. The truck-mount pumps are the strongest extraction machines available to our team, and there are advantages and disadvantages to its use for your household.

Extractor trucks can pull standing water out of the house at a rate of 300 psi, which can ultimately remove thousands of gallons an hour under the right conditions. One of the advantages of choosing this approach happens when you are contending with more than a few inches of pooling water in the house. You have the option of continually drawing out a high volume of water when the truck has been hooked up to discharge directly into a sanitary sewer system and not hold the water in the tank.

When there is no available location in the vicinity to discharge the water directly, this is where truck-mount pumps can begin to showcase their disadvantages. Apart from being loud units, which can be problematic for residential use in the first place, stopping to regularly unload the tank throughout the extraction process is wasted time. Other pumps can do a more efficient job, even with a lower power level. These are considerations our SERVPRO project manager must make when initially scoping the work to get done.

There are many pros and cons to the use of extractor trucks in our Green Fleet, and that is why it is still a commonly used pump when the circumstances are right. Whenever you are facing the damaging effects of a substantial water loss incident, you can count on the experience and equipment of our SERVPRO of Hamblen County team to make it “Like it never even happened.” Call us anytime at (423) 318-6733.

Click here for more about the city of Morristown.

Some Morristown Stores Provide Fire and Smoke Damage Challenges Even for SERVPRO

11/4/2019 (Permalink)

Warehouse with stacks of shelves and products Large Commercial Structures in Morristown Present Challenging Fire and Smoke Damage Cleanup and Restoration--Count on SERVPRO for Help

Tackling Difficult Restoration Tasks after Commercial Fire Damage in a Morristown Hardware Store

A fire incident of any magnitude can disrupt your business operations. In a hardware store, a big fire can consume all your stock and bring down parts of the structure. A small fire, though not catastrophic, can leave most materials in your hardware caked with smoke residues like soot. Restoring your Morristown hardware to its preloss state to resume normal business operations is essential, but it takes effort.

Removing Residues from Surfaces

The expansive wall or roof surfaces in a hardware store complicate the restoration of commercial fire damage incidents in Morristown because of the volume of residues they collect. Some materials are also predisposed to collect more residues. For example, a corrugated tin roof sprayed with foam or sound-absorbing paper coating would absorb significant amounts of smoke residues. There is a need to remove the entire coating without damaging the tin roof when restoring such an area. Unfortunately, for such jobs, there are no automated solutions. Our SERVPRO technicians use everything from simple tools such as putty knives, to more advanced implements such as pressure washers that help remove the coating and smoke residues, restoring an area to its standard condition.

Accessing High Points

Smoke naturally drifts upwards during a fire. It also moves through convectional currents to colder areas within the facility. Smoke residues, therefore, tend to concentrate in elevated areas and other hard to reach places. Having the right resources to improve access can reduce the effort needed and improve the turnaround time. Our SERVPRO teams use lift platforms, including self-propelled man-lifts, to improve access to walls, ceilings, and other elevated areas when cleaning residues, tearing down damaged materials, and performing refinishing steps such as painting.

Cleaning Structural Supports

Structural supports are difficult to clean not only because they are hidden behind other materials such as wall panels, but also because in most cases they are made from unfinished wood. Our SERVPRO technicians help clean soot and remove charred residues from structure supports conveniently using specialized techniques such as soda blasting. In case we cannot clean the areas thoroughly, we can apply sealers to manage odor.

Dealing with fire incidents in commercial establishments presents many challenges. Call SERVPRO of Hamblen County at (423) 318-6733 to help. We're Faster To Any Size Disaster.

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Morristown Property Underwater? Or Just Drenched from a Storm? Contact SERVPRO for Cleanup and Recovery

10/28/2019 (Permalink)

High water yellow sign with flooded roads and homes in background Flooding Got You Down? Not to Dispair! SERVPRO Mitigates Storm Damage in Morristown with Rapid Removal and Clean Up

Minimizing Flood Damage in a Morristown Home

In Tennessee, flooding can impact many homes in the blink of an eye, causing thousands of dollars in damage with just a few inches of water. Without proper drying and mitigation, moisture can seep into the subflooring, drywall, and other materials, and cause these elements to decay. On top of that, flood damage can expose homeowners to unsafe microbes, including mold growth.

If your Morristown home has flood damage that needs fast mitigation, you can count on the professionals at SERVPRO to work with property owners and insurance adjusters to restore your space to a clean and sanitary state. During flooding, the focus is placed on safety for residents, and restoration when it is secure to do so. No matter when your disaster occurs, a SERVPRO team can come to your home within hours of your call.

Flood Damage Precautions for Homeowners
There are many preventative measures you can take to protect your home from flooding and minimize loss. These include:

?    Elevating major appliances by putting them on concrete blocks
?    Shutting off electricity at your circuit breaker
?    Keeping furniture, electronics, and other items on upper floors, or raising them off the ground floor
?    Clearing out drains, gutters, and downspouts to eliminate clogs that can introduce even more water into your home

How SERVPRO Can Help
When you call a SERVPRO team to your residence, their focus is on extracting water thoroughly before cleaning and drying. Because of the risk of microbe exposure from floodwaters, the usual process for handling water damage is altered. Instead of disinfecting after drying, cleaning is done first to prevent the spread of microbes, mold, and other issues through the air.

Flood cuts may need to be made on sheetrock to dry moisture trapped in the cardboard layers that sandwich in the gypsum. Carpets and other delaminated flooring affected by floods may need to be removed from the home to prevent the spread of microbes and other contaminants.

SERVPRO of Hamblen County says We’re Faster To Any Size Disaster. When your home becomes subject to flooding, you can call (423) 318-6733 for an emergency response team at any time of the day or night.

We are Hiring Local Fire Cleaning Technicians in Hamblen County

10/22/2019 (Permalink)

Male employee standing in front of a SERVPRO van with Now Hiring text on the side Now Hiring!

Do you love helping people and have you been looking for a job where your attention to detail and strong work ethic can make a difference? If you have experience and certification as a fire-loss- restoration technician, we would like to talk to you about becoming part of our local team. Make sure you can say, “Yes” to the following skills:

  • You have a working knowledge for testing and cleaning different types of smoke residues from contents and surfaces to determine the best cleaning methods
  • You are a stickler for detail and can drive a loaded van to the worksite for restoration services
  • You are trained in the IICRC-methods for best practices for water extraction and drying properties
  • You have hands-on experience with controlled demolition
  • Application of odor control methods using various types of equipment to remove embedded smoke odors.
  • Identifying when pack-out services will benefit the client

We are primarily looking for FSRT (Fire & Smoke Restoration Technician) that are IICRC-certified to join our team, and we will pay you at a rate commensurate with your skills, experience, and certifications.  We also offer a competitive benefits package. Contact us now. Call Josh Quillen at SERVPRO of Hamblen County at (423) 318-6733 or send an email to

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Morristown Property in Need of Water Removal? SERVPRO Is Closeby and Ready to Help

10/17/2019 (Permalink)

brownish water stains damaging the corner of a wall and ceiling Don't Wait!! Call SERVPRO to Mitigate the Water Damage at Your Morristown Home

Know the Telltale Signs of Water Damage in Your Morristown Home

Spilled water can bring on a wide range of damage to your home. Initial loss happens shortly after the exposure, while the onset of any secondary damage can take time. Homeowners in Hamblen County need to know that secondary damages can be challenging to fix, with some being irreversible.

Water damage impacting your Morristown home calls for immediate action to get the best result. SERVPRO can help you to understand both primary and secondary water damage and the effect that water can have on materials in your home. Here is some visible evidence of a problem:

-    Discoloration, staining or noticeably soiled surfaces
-    Damp or wet building materials or contents
-    Buckling or warping wood
-    Mold or mildew development
-   Puddles where they should not be

For any case of water infiltration, the source should be turned off and standing water removed to stop the damage from getting worse. Our team at SERVPRO can help you to get these steps going, including establishing the most vulnerable materials for removal. We can help to remove books, rugs, clothing, and other items from the floors to keep the damage to a minimum. Under situations where the spillage can be readily removed, we get to work immediately to mitigate potential secondary damage.

Another element playing a significant role in damage progression is exposure time. The longer the interior of your home is exposed to water, the more time moisture has to penetrate. High-permeance materials with long exposure lead to breakdown and loss of structural integrity. Trained SERVPRO technicians can identify drywall and other materials that have been affected. Moisture sensors play a key role in dampness discovery. We come in with advanced equipment for water extraction with the capacity to take on hundreds of gallons of water in a short time.

Even if you act quickly, there can still be water damage in your home that has to be addressed. SERVPRO technicians can help to assess the damage to determine which actions for remediation are best. Call SERVPRO of Hamblen County today at (423) 318-6733, and we are ready to assist and make it "Like it never even happened."

We Make Your Whitesburg Home Safe Again After Mold Damage

10/10/2019 (Permalink)

Our equipment sitting on shelves in a warehouse We have state of the art equipment ready to restore your home after mold damage strikes. Call us right away to prevent further damage.

Helping and Hurting Mold Growth Situations in Whitesburg Homes

Homeowners naturally want to save as much money and time as possible when mold loss situations have developed in Whitesburg residences. The unfortunate truth about the presence of mold is how hazardous these conditions can be for those exposed and for the structural integrity of affected host materials. While DIY approaches are not altogether impossible, there are many ways that homeowners can believe they are helping – but are actually hurting – their properties.

There is a reason that so many residents have relied on the extensive experience and training of our SERVPRO remediation specialists to address mold damage in their Whitesburg homes. We have a rapid response to these emergencies that can help to quickly manage the situation through containment efforts and prevent further migration of these colonies to new regions of the house. Even without choosing our professional remediation approach, there are ways that you might think you are helping the house but could be making the situation worse.

DIY Bleach Cleaning 

Cleaning up the presence of mold colonization is a common practice for homeowners looking to avoid the presumed costs of professional remediation. While you might find sources on the internet that suggest household bleach can work to remove the organism, this is not always the case. With thousands of varieties of mold, bleach can sometimes make the situation more volatile. In situations where it does not, the cleaning only affects surface growth and allows the equally hazardous roots of the organism to continue to thrive.

Natural Drying Techniques 

We strive to work to address the moisture and dampness that causes mold damage when our SERVPRO remediators arrive at your address. Some homeowners might believe that natural drying occurs after a period that not only removes the dampness threat but also addresses the presence of mold colonies. In truth, without directly repairing vulnerabilities that cause water damage, mold growth can worsen. If already removed, the organism can seat and thrive again and again.

It is not uncommon for homeowners to look to save time and money by addressing mold concerns on their own. Our SERVPRO of Hamblen County can help to double-check these efforts or perform a thorough and complete remediation process for your property. Give us a call for whatever you need at (423) 318-6733.

See more about Whitesburg.